Not resolved
Delivery Service

I ordered a Polywood bench from, it arrived broken, we ordered another one, thought it was a fluke. Nope, second one arrived broken in exactly the same way.

This is a $500 bench!! I now have 2 large heavy boxes I must haul back to UPS to return. I contact Polywood, thinking, most reasonable companies would be concerned about this type of thing, want to fix it. I also really want this bench.

Customer service (Thomas) was incredibly unhelpful and downright rude.

I really really wanted this bench and now I just hope no one else goes to all the trouble I did. Seriously disappointed!

Reason of review: Poor customer service.

I didn't like: Customer service, Handling of problem.

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