Customer service is terrible.Flat out refused to check with their shipping department when I sent order back. I had confirmation that it was received and they had not credited my account when I called to complain I was basically told they were at the mercy of the shipping department.

I then asked to speak with someone above her and she said she was it. I said let me speak to owner and she (Karen) said I am.

I told her that she was rude and if she valued her customers she would follow up on their request, she told me she was being rude with me because I developed an attitude. Of course I had an attitude because she flat out refused to assist me.

Reason of review: Poor customer service.

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